Refund policy

We do not accept returns, exchanges, or refunds due to personal preference, change of mind, or differences in subjective expectations. We encourage you to review all product details, photos, and descriptions carefully before placing your order.

If your item arrives damaged or defective, please contact us at hello@museandmomo.com within 14 days of delivery and include photos of the item and packaging. We will review the issue and work with you to find an appropriate solution, which may include a replacement or refund where applicable.